The first item(s) returned is considered the free item and no refund will be issued for such item, additional items returned will be refunded according to price paid. If your order contains buy x get x free items, a partial return voids the special or sale. Return of Price Specials or Buy x Get x free orders Please note that we will charge a 30% restocking fee for all declined shipments or shipments that are returned to sender for an incorrect address or unclaimed package. However, in the rare instance that we shipped an incorrect item or your order arrived faulty and you decide to return it, we will arrange a free return shipment for you and refund the shipping charges. However, in the rare instance that we shipped an incorrect item or your order arrived faulty, we will arrange a free return shipment for you. No, return shipping charges are the buyers responsibility. You may request the item to be sent back to you at your expense. However, we do not accept returns that upon inspection found to be worn or used. If it was tried on or simply unwrapped, we will issue a full refund. Yes, you can still return it, please mail all items including the packaging back to us. I unwrapped my item or tried it on, now it is not in its original packaging, can I still return it? All suit pants allow for alterations of the width and a seamstress can help you achieve the perfect fit. Most suits need minor alterations for the perfect fit, such as width or length adjustments. Unless you purchased suit separates (Jacket and Pants sold individually), we cannot exchange individual parts of an item. I ordered a suit and the Jacket fits great, but the pants are too wide/tight, can I just exchange this part of my item? We do not exchange items at this time, but you can return your order for a refund and re-order in the desired size or color. We will not accept any returns after 45 days from order date.Ĭan I exchange my item to a different color or size? The store credit will be issued in form of a code that will be send to the email address used to place the order. If you return an item beyond the 30 day return window but before 45 days from the purchase date have passed, we will issue store credit for your order value (less shipping). What happens if I return my purchase late? We accept returns within 30 days of the purchase date. For easy processing, please include a copy of your packing slip.Ī refund will be issued for your return within 5 business days upon receipt. Please note that you are responsible for the shipping charges of the return. Please include a copy of the packing slip when returning any items for efficient processing. Returned items must be received in our warehouse within 30 days of purchase date, unworn with all tags attached and in new condition. We get it! Sometimes it is necessary to return an item.
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